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Building skills to lead

ocial change

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"Very great change starts from very small conversations, held among people who care"
Margaret Wheatley

Those promoting social change need exceptional soft skills to remain resilient, passionate, innovative and effective. 

We support leaders and their teams working in the social change space. We enhance the skills necessary to transform how they work by providing coaching, training and facilitation services

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"We lack the inner capacity to deal with our increasingly complex environment and challenges. Fortunately, modern research shows that the inner abilities we now all need can be developed" 

Inner Development Goals

What We Do

What we do

We use a combination of approaches, including:

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1:1 coaching

We provide coaching to professionals at all stages of their career, from new entrants to senior leaders.

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Team facilitation

We support teams to work and learn effectively together by facilitating meetings and bespoke events that are engaging, creative and productive.

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Partnership brokering

We support organisations to develop and sustain effective multi-stakeholder partnerships.  

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Team coaching

We provide coaching to the team as a collective entity, paying attention to the wider system in which the team operates. 

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Interactive training & learning

We deliver bespoke workshops to promote reflection and learning around specific topics and commonly occurring challenges.  

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Building a coaching culture

We support organisations to develop a culture in which staff know how to listen to each other, to support each other to think creatively and be courageous.  

We approach each client and their system as unique, and therefore operate in a bespoke way as standard. Our work aims to support leaders and their teams to develop generative ways of working so they function at more than the sum of their parts.


In general, our process follows a four-phase process:

1. Scoping

Working in close collaboration with the client, we will assess the context and the needs of the individual, team or organisation in order to identify appropriate interventions to improve effectiveness.

2. Inception

The inception phase kicks off the wider engagement with the team or organisation, to feedback findings from the scoping phase and to co-create a process of building and sustaining effectiveness over time.

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4. Review and Evaluation

Building awareness is an important step to sustaining change. Reviewing and evaluating the process in order to draw out the core learning is therefore essential.

3. Process

This phase is designed to support new practices and processes to foster and advance team and individual effectiveness.

Who we are

Copperfinch was founded by Sarah-Jane Marriott, Rachel Alvarez-Reyes and Jo Kemp.  Between us we have extensive and varied experience of working in international development and social change, as well as in leadership and team development.

We understand the passion and drive to help make the world a better place and the energy one can derive from being part of the bigger picture to make this happen.

We also have personal insight into the frustration and disillusionment that can come from working in a sector that does not always function at its best.

We believe that lasting change comes when the vision and solutions are identified and owned by the 'client'.

Everything we do is about supporting our clients to build and sustain the skills necessary to listen to themselves and others in a way that brings about meaningful and lasting change. 

"The success of an intervention depends on the interior condition of the intervenor"

Bill O'Brien, former CEP of Hanover Insurance

Who we are
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What we think


Inner Development Goals

An important recognition that all meaningful change in the world starts first with our own inner work...


Podcast: Sarah-Jane Marriott talking with Claire Pedrick from 3D Coaching about her coaching journey


Podcast: Reimagining Technical Assistance, Jo Kemp and Alexandra Nastase discuss coaching as a means of supporting state capability


BLM and what we can learn from it


The events of 2020 have undoubtedly changed the world as we know it. The brutal police killings of black men and women in North America, which has unleashed a global wave of protest against racial injustice,  have prompted some deep reflection on the world we currently live in...

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Changing how development assistance is delivered


Much has been written in recent years on the need to “do development differently". At the core of the debates are the principles of focusing on locally defined problems tackled through iteration, learning, adaptation and using systems thinking...

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Dancing on the pivot point

“I feel I need to learn how to be mindful, accepting of ‘what is’, while at the same time looking ahead creatively, positioning ourselves strategically for what comes next”...

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What We Think
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